Return Policy

At Poster Merchant, we value your satisfaction and proudly offer a 100% Satisfaction Guarantee. If you receive a damaged or unsatisfactory item, we are here to make it right.

To initiate a return, please reach out to our customer support team within 30 days of receiving your order. We will provide you with clear instructions to facilitate the return process.

Please ensure that the poster is securely packaged for the return shipment to prevent any further damage. Kindly note that the cost of return shipping is the responsibility of the customer, unless the item received was damaged or incorrect. We recommend using a reliable shipping service with tracking for your convenience.

Once we receive the returned item and verify its condition, we will promptly process your refund or arrange for a replacement, based on your preference. Refunds will be issued to the original payment method used during the purchase.

Our dedicated customer support team is available to assist you throughout the return process. If you have any questions or concerns, please do not hesitate to contact us. We strive to provide outstanding service and ensure your complete satisfaction.

Please keep the following points in mind:

- Initiate returns within 30 days of receiving the order.
- Ensure the returned item is in its original condition, including any packaging and accessories.
- If you notice visible damage to the package upon delivery, please report it immediately to the carrier.

We appreciate your understanding and cooperation with our return policy. Your satisfaction is our top priority, and we are committed to ensuring a smooth and hassle-free return experience.

For further assistance or inquiries, please contact our customer support team.

Thank you for choosing Poster Merchant!

Sincerely,

The Poster Merchant Team